Privacy Policy — SchoolAide

  1. General

    1. We are committed to protecting the privacy of all our users, including students, educators, and parents. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and services.
    2. This Privacy Policy is incorporated by reference into our Terms of Service. By accessing or using any of our services, you agree to comply with this Privacy Policy.
    3. We may update this Privacy Policy periodically. If any significant changes are made, we will notify you, such as through email.
    4. Effective Date: This Privacy Policy is effective as of 1st June, 2024 and governs the use of our services thereafter.

  2. Application of the Privacy Policy

    1. This Privacy Policy applies to all systems, operations, and processes of SchoolAide involving the collection, usage, storage, handling, and disclosure of personal information. It applies to all users ("Users") of our services.
    2. By accessing or using our services, you agree to this Privacy Policy.

  3. Why We Process Your Information

    1. We process your information to fulfill contractual obligations, provide services, prevent fraud, improve our products, provide support, conduct analytics, test features, and for marketing purposes.
    2. We process personal information only after considering potential risks to your privacy and offering transparency and control over your data.
    3. We may also process your personal information with your consent or as required by law.

  4. Categories of Information SchoolAide Collects and How We Collect It

    1. We collect information you provide directly, information about your transactions, information from third parties, and information automatically collected.
    2. Information provided to us includes personal details such as name, email address, and banking information.
    3. We collect transaction-related information and may receive information from third parties and automatically collect data about your use of our services.

  5. Information Collected Through Cookies and other Technologies

    1. We use cookies and tracking technology to enhance user experience and collect aggregate information about usage.
    2. Cookies help customize the website and provide security. By accessing our services, you consent to the use of cookies.

  6. Biometrics Data and Face Recognition

    1. Our application integrates third-party software for know-your-customer (KYC) verification, including face recognition for identity authentication.
    2. Facial Data Collection and Usage: Our app utilizes the TrueDepth API to collect facial data for the purpose of verifying user identity through Smile ID's facial verification API. This facial data includes, but is not limited to, facial expressions, orientation and location of the head, and camera position information. We share this facial data with Smile ID, our KYC provider, for verification purposes. Please note that we do not store this facial data within our app or on our servers. Smile ID handles the storage and processing of this data securely in compliance with applicable regulations.
    3. We ensure secure transmission of data to the third-party provider, which complies with stringent data protection standards.

  7. How We Use Information

    We use information for research, product improvement, communication, and commercial purposes. We respect your preferences regarding communications.

  8. Google Account Authentication

    We use Google Sign-In to allow you to sign up for and access our platform using your existing Google account credentials. When you choose to sign up with Google, we will collect the following information from your Google account:

    1. Basic account information: This includes your name and email address. We **do not** collect any biometric data (such as fingerprints or facial recognition) through Google Sign-In. We use the collected information solely for the purpose of verifying your identity and creating your account on our platform. We do not use this information for any other purposes, such as marketing or profiling. Please note: Google's privacy practices may differ from ours. You can learn more about how Google handles your data by reviewing their Privacy Policy
    2. Data Storage: The basic account information we collect through Google Sign-In is stored on secure servers located in Europe. We use industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction
    3. Data Deletion: You have the right to request the deletion of your account and all associated data that we collect through Google Sign-In. To request deletion, please contact us at schoolaideng@gmail.com. Upon receiving your request, we will deactivate your account and initiate a data deletion process. Please note that due to legal or regulatory requirements, some information may be retained for a limited period of time, even after your account is deactivated. We will securely destroy or anonymize all data in accordance with our data retention policies once the retention period has lapsed

  9. How We Share Information

    We do not sell personal data. We share data with service providers, financial institutions, affiliates, and for legal and security purposes.

  10. Opt-Out Rights

    You can opt out of receiving promotional offers or other non-essential notifications from us. However, certain communications related to service operations are necessary and cannot be opted out of.

  11. Other Rights to your Personal Information

    You have the right to access, correct, restrict the processing of, erase, and transfer your personal information. Please contact us via support@schoolaide.co to exercise these rights.

  12. Information You Share on Social Platforms

    We are not responsible for maintaining the confidentiality of information you post publicly via the platform.

  13. Security and Storage of Your Personal Information

    We employ robust security measures to prevent unauthorized access to your personal information.

  14. Data Retention

    Personal information is retained as long as required for service provision, legal compliance, or dispute resolution, or until a user requests erasure of their data.

  15. Protecting Children's Privacy

    Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal information from minors.

  16. Links to Third-Party Websites

    We do not assume responsibility for the privacy practices of third-party websites linked to our services.

  17. Changes to Our Privacy Policy

    We reserve the right to update this Privacy Policy, with any revisions becoming effective upon posting. Users will be notified of any significant changes to this policy.

  18. Contact

    For any inquiries or concerns about your personal information or this Privacy Policy, please reach out to SchoolAide Support via support@schoolaide.co.